Having trouble logging in can be very frustrating.
First, are you logging into the correct student portal?
https://online.hekatesfinishingschool.com/login
If this didn't fix the problem, you might need a simple password reset.
https://online.hekatesfinishingschool.com/forgotpassword
select 'forgot password' and follow the prompts.
It might take a few moments for the email to arrive. Be sure to check your spam folder.
We will not send you your password, instead you will be sent instructions on how to reset your password.
Support will not reset passwords - you must have access to the email on file and reset it yourself for security.
Email Confirmation:
If you have only just enrolled in a class, please be sure you have checked your email for your confirmation.
This email is the Welcome email - and will include a link to set your password. Once your password is set, you can log into the student portal and access your classes.